Shipment & Delivery
AutelTools.eu Shipment & Delivery
By placing an order through AutelTools.eu you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
General
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time, there may be a stock discrepancy and we will not be able to fulfill all your items at the time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer for us to process a refund.
Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions, and destination of the items in the order.
Products marked as "Free Shipping" have shipping included. However, some products without marking "Free Shipping" will have shipping cost calculated separately.
We always give you a choice in advance: what suits you best, which means the best option that meets your requirements not only in terms of delivery time but also in terms of price.
Shipping Options
AutelTools.eu is a professional OBD2 diagnostic tool supplier, we provide you with a variety of safe and high-quality shipment options, we will choose the most suitable for you. The table below shows shipping options and delivery times.
However if you need to save custom tax, please email to Sales@AutelTools.eu to guide us how much value you need put on invoice.
1)Our shipping method contains: DHL, UPS, TNT and FedEx, as well as ordinary China Postal Service
Delivery Options Delivery Time
DHL 5-7 working days
UPS 7-8 working days
TNT 7-8 working days
Yanwen 7-10 working days
Fedex 7-8 working days
4PX-LYT Post 10-12 working days
2) Usually the not-so-valuable item (free shipping) is shipped by 4PX-LYT Post, the delivery time is 10-12 working days.
3) For express, It's really important for you to provide us with your correct shipping address, contact telephone number, zip code, so that we can delivery the item to you effectively and timely.
4). For remote district area customers, DHL will charge remote cost.
5). YANWEN Express is also the most selected shiping method right now, Tax free for Europe countries,Will take 7-10 working days normally.
In order to help customers from EU Union avoid high tax, we registered IOSS account, when ship from China to EU Union, we will pay little tax from our side, then customers will not be charged tax again. The delivery usually need 7-10 working days, but due to both country customs, bad weather and important festivals, if there is delay, please understand
Kindly Note:
【Ship from EU】for products which marked "EU Ship" on title ,we will arrange the shipment from our EU warehouse or Czech warehouse which will take 2-6 working days to arrive.
Customers from Germany will get parcel in 2-3 working days via DE DHL Post
Customers from other countries will get parcel in 3-6 working days via DHL ,GLS